State Farm® Insurance Agent Lorena Villa

"Awesome customer service and answered all of my questions."

"Very good people and polite."

"I’m very thankful in the service I received in getting my truck to the repair shop and back with no hassle, thank you.."

"Called to update my policy and I gotta say this was the smoothest process!! 12/10!!"

"I would like to say that the State Farm office of Lorena Villa is absolutely amazing! The entire team provides outstanding customer service and truly goes above and beyond for their clients. Her agents, Danielle Enriquez, Kim Jackel, and Bianey “Bee,” are professional, attentive, knowledgeable, and always willing to assist with any questions or needs. I highly recommend Lorena Villa’s State Farm office to anyone looking for exceptional service and a team that genuinely cares about helping their clients."

"State Farm® Insurance Agent Lorena Villa was a pleasant surprise when she helped me make adjustments to my State Farm policies. My former agent retired, I sold my house, and moved to an independent retirement facility. Lorena was most helpful in discontinuing insurance on my former home and adding rental insurance to my coverage. Thanks, Lorena, for your very capable assistance in helping me transition from a former home owner to an independent retirement home dweller."

"Agent Roy was amazing, sweet guy. Called to get auto insurance and left the call with auto and life insurance all on a good rate. Thank you. Appreciate your assistance."

"Roy with State Farm saved me from continuing to pay too much for my auto insurance and home insurance. I am so thankful for friends who referred him to me. My auto insurance alone is now half of what I was paying. Thank you, Roy for your time and for helping me obtain better rates!!!"

"I have had amazing help from Danielle at the Lorena Villa location. I had state farm a while back but came into some unfortunate reasoning that I had to be taken off and had to get a contract with a new insurance that was a much higher rate. Danielle has still been so active in reaching out every few months about checking the quotes to see if I would be able to work with State Farm again and get a lower rate. After a good 6 months she reached out to me again yesterday and helped me get another much lower quote than what I was currently paying, only $10 higher than what I used to pay with State Farm, and I am so excited to have the amazing customer service back. Best Insurance I have been a part of, so much so that I was ready and willing to come back whenever the time and rate was right. Thank you again Danielle for all of your help this past 6 months!!🙏🏻"

"Helped me soooo much with my health insurance!! Definitely go to her!"

"Roy has been awesome in helping my auto insurance, as well as helping me with a home and auto bundle to save me some money. Hands down excellent service!"

"Today I had the pleasure of working with
Danielle Enriquez. Long story short, she worked tirelessly to create the documents I needed to finalize a business transaction that has been ongoing for the past week. Without her efforts, the issue would still be unresolved. It's wonderful working with committed individuals, and Mrs. Enriquez is one of them."

"Roy was very professional and definitely put my mind at ease adding a new vehicle to my account. 100 stars if I could!!"

"I’ve never walked away from an insurance discussion feeling like I had made an informed decision until today. Salina explained our policies and our future decisions in a way that I felt were both straightforward and complete. She had reviewed our past decisions and guided me through options to make changes that will benefit us as we get older. Trust is built on relationships and my trust is with Lorena Villa and her team. Thank you Salina for your professionalism and knowledge. I know I can trust you!"

"Danielle was very helpful and prompt in helping me get my car insurance set up for the cheapest rate. Thanks!"

"Danielle is such a big help. I wish everybody had her attitude and beautiful personality. She is such a huge asset to state farm. I have been with state farm for many many years and having Danielle on the team will make me stay a lot longer. Danielle thank you sooo much for everything that you do. You are truly appreciated. There are not enough words to say how grateful I am to have a great insurance company and a wonderful person to run it. YOU ROCK."

"I called to have a vehicle replaced and Roy did it quickly. He was very professional and kind. State Farm has phenomenal customer representatives."

"Roy was awesome to work with for my auto insurance. He broke down the different policies in a way that actually made sense and helped me choose the right coverage without any pressure. He was friendly, patient, and really knew his stuff. The whole process was quick and easy. 100% recommended !!"

"Roy was amazing! He answered all my questions and was very helpful. Thank you Roy and Merry Christmas and Happy New Year"

"Over the years, State Farm Insurance has provided good premiums with great customer service. Thank you, Roy Gaitan, for your help today in making it easy to add a new car to our policy."

"Selina helped me switch everything over from another state in just a few minutes. She was so friendly and helpful and really made it an easy and stress free experience!"

"State Farm really had the nerve to quote us a price, send all the policy documents like everything was fine, and then hit us with a bill that’s over $100 higher. No warning. No explanation. Nothing.

We had to call THEM to find out their own employee screwed up — and instead of fixing THEIR mistake, they basically shrugged and said there’s “nothing they can do.”

Meanwhile we have our homeowners insurance, umbrella, and multiple vehicles with them. Years of loyalty. Thousands of dollars. And this is the disrespect we get?

If a company can’t honor their own quote, after we agreed and signed based on THEIR numbers, that’s not an accident. That’s garbage business. And it says everything about how they treat their customers.

Absolutely unacceptable. We will be contacting the FCC and TDI."

"Worked with Oscar De Luna on a new Auto, Home, Health, and Life insurance quote. Was super impressed by the savings and ease. Oscar was very knowledgeable and guided us through the process of switching from Geico. He was able to fulfill all of my requests."

"Thank you so much Yanet for your help, you’re absolutely amazing."

"Roy was extremely helpful. Im very content on how easy the process was on getting insured. Thank you."