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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Robert Solis

Robert Solis

November 18, 2024

5  out of  5
rating by Robert Solis
"The young lady I spoke to was very friendly. She was very helpful in explaining my policy and crunching the numbers for me."
We responded:
"Robert, thank you so much for the kind words and great review! Our team loves working with our customers and we all take pride in making sure you are taken care of. If you need us, don’t hesitate to call on us! Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
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Julie Villejo

November 15, 2024

5  out of  5
rating by Julie Villejo
"I have worked with Aaron on setting up my life insurance and most recently on an auto claim. There was a problem with getting a rental car through another insurance company, and Aaron explained the process and how State Farm could help. It’s great working with Aaron and the team at Lorena Villa’s office."
We responded:
"Thank so much for the outstanding review Julie! Aaron is a true professional and really takes care of our customers. We are so happy you had a great experience and look forward to continue working with you! If you need us, don’t hesitate to call on us. Lorena Villa State Farm Agency - San Antonio, Texas."
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Linda Garcia

November 15, 2024

5  out of  5
rating by Linda Garcia
"Alexxis is always so great to work with! Anytime I have a question about my policies she is very quick to respond and ease any insurance anxiety I have. We highly recommend her to anyone looking for insurance proposals!"
We responded:
"Linda, we are thrilled you have had such a great experience with our team and Alexxis. She is amazing and loves taking care of our customers! If you need us, don’t hesitate to call on us! Lorena Villa State Farm Insurance - San Antonio, Texas. "
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Josh Sily

November 15, 2024

5  out of  5
rating by Josh Sily
"Alexxis is awesome!!! She always makes sure my account is good to go and I am saving as much money as possible! She is always very helpful when it comes to potential problems with my account. 10/10!!"
We responded:
"Thank you Josh for the awesome review!! Alexxis is amazing and she really takes care of our customers!! We are so happy to learn you’ve had a great experience with our agency. If you need us, don’t hesitate to call on us! Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
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Zachary Martinez

November 15, 2024

5  out of  5
rating by Zachary Martinez
"Bianey was Very informative, knowledgeable, and had an amazing attitude!"
We responded:
"Zachary, thank you for the great feedback! Bianey is amazing and takes so much pride in helping our customers. We appreciate the trust you have place in our team. If you need us, don’t hesitate to call on us! Lorena Villa State Farm Insurance - San Antonio, Texas."
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Sherry S

November 14, 2024

5  out of  5
rating by Sherry S
"Awesome customer service. Knowledgeable and professional. So friendly. Bee is great!"
We responded:
"Sherry, we appreciate your awesome review! B is awesome and she takes great care of our customers!! We are so thrilled to learn you had such a wonderful experience. If you need us in the future, don’t hesitate to call on us. Lorena Villa State Farm Agency - San Antonio, Texas."
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Amanda Vallejo

November 14, 2024

5  out of  5
rating by Amanda Vallejo
"Aaron is always one I can depend on! Thank you for helping!"
We responded:
"Thank you for the 5-star review Amanda! We are so happy to learn you had a great experience!! If you need us, don’t hesitate to call on our team. Lorena Villa State Farm Insurance - San Antonio, Texas "
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ANA MARIA R. C.

November 13, 2024

5  out of  5
rating by ANA MARIA R. C.
"FELICITO A LA SRITA GRISELDA POR SU PROFESIONALISMO Y TRATO DIGNO AL CLIENTE. GRACIAS Y BUENA TARDE..."
We responded:
"Muy amable Sra. Ana por su comentario. Griselda es fenomenal!! Nos da gusto saber que tuvo buena experiencia con nuestra oficina! Lorena Villa State Farm Agency - San Antonio, Texas"
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Haley Stelly

November 13, 2024

5  out of  5
rating by Haley Stelly
"Julissa was very helpful when we went over my policy and discussed ways to save on my monthly bill She was professional and answered any and all questions I had. Thank you julissa for your time & patience.!"
We responded:
"Thank you for the awesome review Haley! Jalisa is outstanding and she loves working with our customers to build plans tailored to suit their needs! We are so happy you had such a great experience. If you need us, don’t hesitate to call on our team! Lorena Villa State Farm Agency - San Antonio, Texas."
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Tiera Wilson

November 12, 2024

5  out of  5
rating by Tiera Wilson
"It was an absolute pleasure working with Jalisa! He helped me set up my son’s insurance and was very informative & answered all my questions. She will soon be assisting me with setting up insurance for my baby girl. 10/10 would recommend, she has amazing customer service and very professional!"
We responded:
"We really appreciate the kind words Tiera! Jalisa is a true professional and she takes great pride in assisting our customers find the best options for their insurance plan! We are thrilled to learn you had such a good experience and can’t wait to help you meet your sweet girl!! If you need us, don’t hesitate to call on our team. Lorena Villa State Farm Agency - San Antonio, Texas. "
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black goku

November 12, 2024

5  out of  5
rating by black goku
"I enjoyed the experience. I talked to Jalisa and she gave me an auto quote and she was able to explain the life insurance to me so that I could understand it. She is a great asset to you guys and I very much appreciated her. She was the greatest."
We responded:
"Thank you for the awesome review!! We love Jalisa and she is phenomenal with our customers!! We are so happy to learn you had such a great experience. If you need us, don’t hesitate to call on our team! Lorena Villa State Farm Insurance Agency - San Antonio, Texas"
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John Lewis

November 12, 2024

5  out of  5
rating by John Lewis
"Alexxis was incredible! Knew exactly what she was talking about and made sure we received every possible discount. She even eased my worries of adding our teenage driver to our policy! Thank you Alexxis!"
We responded:
"Thank you for the 5 stars John! Alexxis is awesome and she takes such pride in taking care of our customers and what matters most. We are so thrilled to learn you had such a great experience and we are now able to take care of your new driver!!! If you ever need us, don’t hesitate to reach out to our team. We are here for you! Lorena Villa State Farm Agency - San Antonio, Texas "
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Lizeth Romero

November 12, 2024

5  out of  5
rating by Lizeth Romero
"I was able to work with Nikia. She compared and made the best outcome for me at an affordable price! I will highly recommend her and will pass on to other family and friends!"
We responded:
"Thank you so much for the 5 stars Lizeth!! Nikia is amazing and she loves working with customers to find options that work best. We are so happy to learn you had a great experience. We will take great care of your family and friends too! If you need us, don’t hesitate to call on our team! Lorena Villa State Farm Agency - San Antonio, Texas "
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Stephanie Garza

November 12, 2024

5  out of  5
rating by Stephanie Garza
"I recently had the pleasure of working with Nikia, and I couldn’t be more impressed with the level of service I received. From the first call, she took the time to truly understand my needs. What stood out to me was her professionalism, patience, and willingness to answer all my questions in detail. It’s rare to find someone who genuinely cares about their clients or even potential clients, and I truly appreciated the personalized attention. If you’re looking for someone who goes above and beyond, I highly recommend Nikia."
We responded:
"Stephanie, you are so kind. We sincerely appreciate your 5 stars and are so happy to learn you had such an awesome experience. Nikia is the best. She takes care of our customers and really makes time to listen to what matters most. If you ever need us, don’t hesitate to call on our team! Lorena Villa State Farm Insurance Agency - San Antonio, Texas."
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JAYDEN JACKSOM

November 8, 2024

5  out of  5
rating by JAYDEN JACKSOM
"Jalisa was great and helpful thank you"
We responded:
"Thank for the 5 stars Jayden! So happy to hear you had a great experience with Jalisa. She is fantastic and really takes great care of our customers! If you need us, don’t hesitate to call on our team! Lorena Villa State Farm Agency - San Antonio, Texas "
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Amiyahs Dad

November 8, 2024

5  out of  5
rating by Amiyahs Dad
"Miss Jalisa Jackson was outstanding agent very outgoing very helpful she also assured that my kids got their policy done and are up-to-date The service I was given was excellent highly recommend"
We responded:
"Thank you so much for your awesome review! Jalisa is amazing and she loves taking care of our customers. We are so happy to learn you had a great experience! If you need anything, we are here for you! Lorena Villa State Farm Agent - San Antonio, Texas"
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Ignacio Alvarez

November 8, 2024

5  out of  5
rating by Ignacio Alvarez
"Bee representative for "Lorena Villa State Farm Agency" gets high marks for her quality, service, and professionalism."
We responded:
"Ignacio thank you for the great review! B is amazing and takes great pride in helping our customers! We are so happy to learn you had a wonderful experience. If you need us, don’t hesitate to call on us. Lorena Villa State Farm Agency - San Antonio, Texas "
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John Flores

November 7, 2024

5  out of  5
rating by John Flores
"Nikia, did a great job assisting me with my insurance needs. Overall I was able to migrate both my Home and Auto Insurance over to State Farm. It feels good to know there are still people who take pride in providing good customer service. Quick and Painless…"
We responded:
"John thank you so much for the 5 stars! Nikia is amazing and we are so happy to learn you had such a great experience. We sincerely appreciate the trust you have placed in our team and look forward to working with you for many years to come! If you need anything, don’t hesitate to call on us! Lorena Villa, State Farm Agency - San Antonio, Texas"
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JR O

October 26, 2024

5  out of  5
rating by JR O
"Alexxis and the team are amazing. It's so nice to have an agent who checks in, takes personal time to explain coverage in an easy manner."
We responded:
"Thank JR for the awesome review. Alexxis is a true professional and takes pride in taking care of our customers. We appreciate the trust you have placed in us to protect what matters most! If you need us, don’t hesitate to call on our team. Lorena Villa - State Farm Insurance Agency, San Antonio, Texas."
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Paige Prince

September 19, 2024

5  out of  5
rating by Paige Prince
"Kim was very helpful today when we went over my policy and discussed ways for me to save on my monthly bill. She was professional and answered any and all questions I had. Thank you Kim for your patience and time!"
We responded:
"Paige, thank you so much for the great review! Kim is awesome. She takes pride in making sure our customers are taken care of. We sincerely appreciate you choosing our team to protect what matters most! If you need anything else, call on us. We are happy to help!! Lorena Villa State Farm Insurance Agent - San Antonio, Texas."
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Audra berdecia

September 17, 2024

5  out of  5
rating by Audra berdecia
"Alexxis was wonderful in explaining my policy renewals to me and offered to look into a couple of things that stuck out as odd, possibly due to my vehicle change last year. I appreciate her taking time to let me know what to expect before my renewal came next month—thank you!"
We responded:
"Audra, thank you so much for the awesome review! Alexxis is phenomenal and she takes pride in helping our customers with their insurance program. We are so happy to learn you had a great experience! If you need anything else, please feel free to call on us. Our team is here to help! Lorena Villa State Farm Insurance Agent - San Antonio, Texas."
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Jaden Jones

September 14, 2024

5  out of  5
rating by Jaden Jones
"Lorraine was an absolute pleasure to work with!! She went above and beyond to provide the perfect coverage. 10/10 experience"
We responded:
"Thank you so much for the 5-star review Jaden! Lorraine is awesome and she loves working with our customers to make sure they have the right insurance plan. We are so happy you had a great experience. If you need anything else, please call on us. We’re happy to help!!! Lorena Villa State Farm Insurance Agent - San Antonio, Texas"
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Ailani Gil

September 14, 2024

5  out of  5
rating by Ailani Gil
"From beginning to end my experience was wonderful. Lorraine went above and beyond helping me and my family!"
We responded:
"Ailani!! THANK YOU for the great review. We are so happy you and your family had a great experience. Lorraine is a true professional and she takes great pride in helping our customers find the right insurance program to fit their needs and budget. If you need anything else, don’t hesitate to reach out. Our team will be glad to take care of you! Lorena Villa State Farm Agent - San Antonio, Texas. "
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Maryanna Gonzales

September 13, 2024

5  out of  5
rating by Maryanna Gonzales
"Lorraine was an absolute pleasure to work with!! Her knowledge and expertise made the process  easy to understand. I had never had an agent sit down and explain exactly what I was signing up for and the details and risks.  HIGHLY RECOMMEND!!!!"
We responded:
"We appreciate your feedback and the glowing review!! Lorraine is exceptional and she loves working with our customers to build insurance plans that fit individual needs while keeping their budget in mind. We are so happy you had a great experience! If you need anything else, please call on us! Our team is happy to take care of you. Lorena Villa State Farm Agent - San Antonio, Texas."
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ronald white

September 4, 2024

5  out of  5
rating by ronald white
"That young lady was a great help and taking care of all that I was needing"
We responded:
"Thank you for your glowing review Mr. White! Salina takes great pride in helping our customers and providing excellent service! We sincerely appreciate your business and the trust you have placed in our agency to protect what matters most! If you need anything else, please don’t hesitate to contact our team! Lorena Villa - State Farm Insurance Agent, San Antonio, Texas"