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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Isaiah Porter

April 21, 2023

5  out of  5 rating by Isaiah Porter
"Always helpful"

Tingting Gonyon

April 12, 2023

5  out of  5 rating by Tingting Gonyon
"Salina is very patient and knowledgeable, providing excellent customer service. With her presentation, State Farm is a really good insurance company to go with."

Nicholas Serino

April 10, 2023

5  out of  5 rating by Nicholas Serino
"Extremely fast, responsive, and helpful with insurance inquires!"

eric Ferguson

April 1, 2023

5  out of  5 rating by eric Ferguson
"Very helpful to all the questions I asked and very knowledgeable.(Salina)"

abner guajardo

March 17, 2023

5  out of  5 rating by abner guajardo
"Amazing, thorough and friendly service!"
Profile photo of Whitney Owens

Whitney Owens

February 16, 2023

5  out of  5 rating by Whitney Owens
"Lorena is an amazing business owner! She has been selfless with her time and knowledge not only for me, but my staff as well. You will not find a better person to protect your interests!"

Gene and Lorrie Patillo

January 9, 2023

5  out of  5 rating by Gene and Lorrie Patillo
"Kim J has always provided outstanding service and follow through with all our insurance needs, she has made recommendations that have better tailored coverages for us."

Miguel Guerrero

November 22, 2022

5  out of  5 rating by Miguel Guerrero
"This is the best Ins ever. They work with you all the way and help is less than a call away. Anything happens and you would think they are next door waiting to give you a hand to help you before you need. Highly recommend Lorena and her team, they are just like family!"

Bobby Ray Cordill

October 4, 2022

5  out of  5 rating by Bobby Ray Cordill
"Mindy was awesome, super professional and knowledgeable. She helped make the experience more pleasant. The whole office is outstanding!"

Theresa Sampey

September 22, 2022

5  out of  5 rating by Theresa Sampey
"Lorena Lorena and Kim from this office office are so generous!! They donate to my classroom and my school school a couple of times a year. We are very grateful for the support!"

Kevin Herlo

September 7, 2022

5  out of  5 rating by Kevin Herlo
"SHE WAS GREAT AND SUPER HELPFUL. I will be working with here for all insurance purposes!"

Esha D

August 5, 2022

5  out of  5 rating by Esha D
"Professional yet down to earth and super knowledgeable staff. My needs/concerns are always addressed promptly. Also, they made my transition from state to state seamless and stress-free."

Andrew Rodriguez

August 3, 2022

5  out of  5 rating by Andrew Rodriguez
"Coming back to Lorena Villa - State Farm Agent was the best decision my wife and I could've made. The difference...caring for the customer as priority one! This team is second to NONE when it comes to professionalism, quick to go above and beyond, and treating the customer like a family member. I'm currently working with Kim Jackel who is been the point of contact for an accident my son went through and the communication and care I've received from her has been stellar! Lorena Villa and team know what it means to serve and regard others more highly than themselves. I'm honored and blessed to have Lorena Villa and team take care of us as customers. Huge thank you and cheers to you all!"


July 21, 2022

5  out of  5 rating by JOE WALMSLEY MUSIC
"Sylvia was very helpful when I called the office today 7/21/2022. She was very knowledgeable and explained to me in detail all I needed to know."

Elijio De La Garza

July 6, 2022

5  out of  5 rating by Elijio De La Garza
"I called in today with a few questions about my billing. Mindy was very helpful at explaining the increase to me. She told me the importance of a life policy and reassured me that if I need anything in the future to just give her a call. I am very pleased with the service."

Jon Moriarty

July 5, 2022

5  out of  5 rating by Jon Moriarty
"Mindy was extremely helpful getting my policy changed over to my new truck. She was able to answer all my questions."

Judy Coleman

June 28, 2022

5  out of  5 rating by Judy Coleman
"I have been working with Kim and have had the easiest and best experience. Kim is so sweet and kind, she made the whole experience smooth and simple all worry free. Kim is knowledgeable and always available too assist. Thank you Kim for being you."

Alfonza Wright

June 21, 2022

5  out of  5 rating by Alfonza Wright
"This is a great agency with excellent customer service. Sylvia provided great service and made sure my state transfer was smooth and easy. Highly recommend. Thank you!"

Emma Bosques

June 17, 2022

5  out of  5 rating by Emma Bosques
"I recently visited the office of Lorena Villa, everyone in the office is so friendly and helpful and have taken care of my needs; especially Ms Salina has been very helpful in handling my loan/withdrawal request and updating my accounts. I love my State Farm Team"

Tiffanysha Hall

June 13, 2022

5  out of  5 rating by Tiffanysha Hall
"Aaron was fantastic. Great cutomer support from beginning to end of the process. He is really informed and goes the extra mile at every stage. I would recommend him unreservedly."

Maria Acosta

June 8, 2022

5  out of  5 rating by Maria Acosta
"The employees were pleasantly helpful. They answered all my questions and concerns."

Manny Rangel

June 7, 2022

5  out of  5 rating by Manny Rangel
"Have truly enjoyed the service provided by Kim. She is professional at all times but always brings the soft, caring side as well; a rare combination these days. She is ALWAYS there for you AND remembers who you are. Very proactive in solving your problems! She represents and is a credit to State Farm."

Joe Habarugira

June 7, 2022

5  out of  5 rating by Joe Habarugira
"Love the respect and assistance I was shown. Especially from Sydney. I’ll recommend this agency to my friends and family!"

annette vasquez

June 7, 2022

5  out of  5 rating by annette vasquez
"I went in to get help with my Drive Safe and Save App and Mindy stood up and greeted me at the door. She was very friendly and able to get the app up and running for me. Very impressed with the service!"

Michaela Dixon

June 7, 2022

5  out of  5 rating by Michaela Dixon
"I was unsure about talking to an insurance company about my life changes but once I spoke to Sydney, she helped to create a comfortable environment that gave me the space to learn more about my options."