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State Farm® Insurance Agent Lorena Villa

4.9 out of 5 average rating (89 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

Ariel L

November 14, 2023

5  out of  5 rating by Ariel L
"I compared so many insurances and Salina gave me the best options, she took everything into consideration, super helpful and caring, great service and always easy to reach out. I will definitely recommend her and introduce her to my family or friends if they need insurance."

Allison Henry

November 2, 2023

5  out of  5 rating by Allison Henry
"I had an amazing experience with the customer service agent Emily. She was super helpful as I was switching from Progressive Insurance. She helped me get started that day with State Farm so I wouldn't have a lapse in my coverage and she helped me get an amazing price which was why I was leaving the other insurance in the first place. She did an amazing job and I would love to work with her every time I call in for help if it was possible!"

Yolanda Sily

October 19, 2023

5  out of  5 rating by Yolanda Sily
"I met Lorena when she provided teacher appreciation goodies for our elementary school. She truly cares about the community around her, so I decided to get a quote for auto insurance from her office. My husband and I were amazed by the savings we could receive under the drive safe program. The quote was much less than any other quote from different agencies, so we decided to go with Lorena. We’ve been so happy with our rate. I’d definitely give Lorena a call for a quote!!"


September 6, 2023

5  out of  5 rating by Sofia
"Lorraine Venegas helped me with my auto insurance. She was very helpful and knowledgeable about my needs. She was able to get me and my family exactly what I needed with a premium that wasn’t heavy on my budget."

Jc Rodriguez

September 5, 2023

5  out of  5 rating by Jc Rodriguez
"If I could put more stars I would, but well I just want to say thanks to Janeth for the help she gave me by returning the email and the call, when I was making changes to my policy, it was really fast and in a good mood and above all wonderful service so thanks again janeth…"

Joseph Thompson

August 17, 2023

5  out of  5 rating by Joseph Thompson
"Ms. Janeth was simply amazing. She made the process easy and smooth for me. Highly recommend asking for her. Great job. Give her a raise!"

Crystal Garza

August 17, 2023

5  out of  5 rating by Crystal Garza
"Janeth was great at assisting my family and I add another vehicle on to our insurance plan. I definitely recommend her."

Maher Al Zuhairi

July 24, 2023

1  out of  5 rating by Maher Al Zuhairi
"terrible service! They gave me a decent price first but then almost doubled it for the next months without even notifying me."

Kevin Herlo

July 11, 2023

5  out of  5 rating by Kevin Herlo
"SHE WAS GREAT AND SUPER HELPFUL. I will be working with her for all insurance purposes!"

Analisa Sanchez

June 30, 2023

5  out of  5 rating by Analisa Sanchez
"Very happy with choosing this branch for my insurance. I was assured by all the information Janeth G gave me during my chat with her. Recommend looking for her if you stop by!"

Jake Roa

June 22, 2023

5  out of  5 rating by Jake Roa
"Definitely shopped around and State Farm gave me the most competitive rate. On top of that, Emily, the agent that assisted me, was very helpful and very patient in getting me the coverage I needed for the price that fit my budget. I was very happy with my new policy. Thanks Emily for all your help!"

MARKUS Mitchell

June 19, 2023

5  out of  5 rating by MARKUS Mitchell
"Ashley levin was a great help in assisting me with life insurance.very professional and had all of my questions and needs taken care of in minutes and I didn’t even have to take off work"

Tera Williams

June 15, 2023

5  out of  5 rating by Tera Williams
"I had the pleasure to Speak with agent Ashley, who was knowledgeable and took the time to listen to all my concerns when inquiring about coverage. She went over many different options and explained everything in detail. Would highly recommend."


June 5, 2023

1  out of  5 rating by Jessie
"The staff was always polite and I understand how everything's working in the world right now, rates are going up. However whenever they would state that they're gonna get back with me on any questions that I have. I never get a call back or an email nothing no response whatsoever. Not to mention I tried to seperate my policy from my families policy and was quoted a price. They started charging my that price and never removed me from my families policy and all emails about, what I thought was my account, would go to my family and not me. They pulled my stepdads credit instead of mine and never changed anything but his credit score."

Isaiah Porter

April 21, 2023

5  out of  5 rating by Isaiah Porter
"Always helpful"

Tingting Gonyon

April 12, 2023

5  out of  5 rating by Tingting Gonyon
"Salina is very patient and knowledgeable, providing excellent customer service. With her presentation, State Farm is a really good insurance company to go with."

Nicholas Serino

April 10, 2023

5  out of  5 rating by Nicholas Serino
"Extremely fast, responsive, and helpful with insurance inquires!"

eric Ferguson

April 1, 2023

5  out of  5 rating by eric Ferguson
"Very helpful to all the questions I asked and very knowledgeable.(Salina)"

abner guajardo

March 17, 2023

5  out of  5 rating by abner guajardo
"Amazing, thorough and friendly service!"
Profile photo of Whitney Owens

Whitney Owens

February 16, 2023

5  out of  5 rating by Whitney Owens
"Lorena is an amazing business owner! She has been selfless with her time and knowledge not only for me, but my staff as well. You will not find a better person to protect your interests!"

Gene and Lorrie Patillo

January 9, 2023

5  out of  5 rating by Gene and Lorrie Patillo
"Kim J has always provided outstanding service and follow through with all our insurance needs, she has made recommendations that have better tailored coverages for us."

Miguel Guerrero

November 22, 2022

5  out of  5 rating by Miguel Guerrero
"This is the best Ins ever. They work with you all the way and help is less than a call away. Anything happens and you would think they are next door waiting to give you a hand to help you before you need. Highly recommend Lorena and her team, they are just like family!"

Bobby Ray Cordill

October 4, 2022

5  out of  5 rating by Bobby Ray Cordill
"Mindy was awesome, super professional and knowledgeable. She helped make the experience more pleasant. The whole office is outstanding!"

Theresa Sampey

September 22, 2022

5  out of  5 rating by Theresa Sampey
"Lorena Lorena and Kim from this office office are so generous!! They donate to my classroom and my school school a couple of times a year. We are very grateful for the support!"

Esha D

August 5, 2022

5  out of  5 rating by Esha D
"Professional yet down to earth and super knowledgeable staff. My needs/concerns are always addressed promptly. Also, they made my transition from state to state seamless and stress-free."